Eric Xie

Open a maker profile (or an item page).Tap Favorite (heart/star).View saved makers under Favorites in your account.Turn on notifications for maker drops (if available).Remove a favorite anytime fro...

Go to the Log in screen.Select Forgot password.Enter your email (or phone, if supported).Use the reset link or verification code to set a new password.Log in again and confirm your account details.

Tap or click Sign up.Enter your email/phone and create a password.Verify your phone/email (code or link).Add your name and delivery address (optional now, required at checkout).Agree to terms and f...

Open the RiceRadar app or website.Enter your delivery address.Confirm whether your address is in the delivery zone.If available, choose delivery. If not, switch to pickup (if offered).Check deliver...

RiceRadar serves as a specialized marketplace dedicated to showcasing and supporting Chinese food makers based in Austin.This platform operates as a two-sided marketplace that effectively connects ...

Guide to RiceRadar Shipping Methods and CostsSelecting the appropriate shipping method is essential for timely and cost-effective deliveries. Here’s a breakdown of available options:Shipping Method...

How to Handle Returns and Refunds on RiceRadarOur goal is to ensure your satisfaction with every purchase. Here’s how you can return items and process refunds easily:Return Eligibility:Before retur...

Steps to Modify or Cancel an Order on RiceRadarManaging your orders efficiently is crucial in a dynamic marketplace setting. Follow these steps to modify or cancel your order with ease:Canceling an...

How to Track Your RiceRadar OrderKeeping track of your order ensures you know when to expect your delicious delivery. Here's how to track your order on RiceRadar:Accessing Tracking Information:To t...

How to Modify or Cancel Your RiceRadar OrderIf you need to modify or cancel your RiceRadar order, here’s how you can do it:1. Check Order Status: Log into your RiceRadar account to view your curren...